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FAQs

ABOUT YOGOODY


What is Yogoody?

Yogoody is a brand that has multiple dairy and non-dairy products that have gut health bacteria (Yogurt cultures and vegan yogurt cultures).
One of the sub-brands of Yogoody is 1.2.3 YOG, that is an Instant Liquid YOG that can be prepared in 3 easy steps and does not need refrigeration.


Why do the products have live bacterial cultures (Gut Health Bacteria)?

To produce Yogurt, milk is fermented with a naturally occurring bacteria, which makes the milk curdle and creates the creamy texture and tangy flavor of yogurt.

The yogurt bacteria helps balance the live bacterias our intestinal tract have. And it has been proven that “Gut Health impacts our overall health influencing not only the digestive system but also our immune and cardiovascular system, metabolism, skin and brain.”


Which live bacterial cultures do we use?

In the Original and Protein ranges we use: Lactobacillus bulgaricus and Streptococcus thermophilus

 

In the Vegan range we use: Streptococcus Thermophilus and Bifidubacterium lactis.


Is Yogoody Gluten Free?

Yes. The whole range of Yogoody is Gluten Free.




ABOUT 1.2.3 YOG


What is 1.2.3 YOG?

1.2.3 YOG is an instant liquid YOG, in single serve packs, that can be prepared in 3 easy steps and be consumed anywhere. 1.2.3 YOG does not need refrigeration.


Why is 1.2.3 YOG in a powder format?

All the fruit and live bacterial cultures used in 1.2.3 YOG are freeze dried. This removes water through the sublimation while preserving all the nutritional contents of the fruits.

It also removes the need for refrigeration and enables portability.


Why is 1.2.3 a YOG and not a Yogurt?

Great question! It's actually a case of legislation.

1.2.3 YOG is so innovative that we can't even call it liquid Yogurt, because due to legislation in some countries, yogurt can only be sold in the liquid or solid form and it doesn´t go through the fermentative process. 


Are there fruit pieces in the 1.2.3 YOG?

Yes. In the Strawberry and Banana products you might feel small pieces of fruit.
We only include 100% natural fruit in our products.


What kind of sugars do you use in 1.2.3 YOG?

We don't use Cane Sugar.

The Original and Vegan range use Agave Syrup to reach the desired sweetness.

The Protein range uses sucralose, since it´s a 0% calorie form of sugar.


WHY IS 1.2.3.YOG SO SUSTAINABLE? 


Because there is no need for refrigeration. During its entire  life cycle, 1.2.3.Yog can be preserved at room temperature. Since we are transporting at your house or retailers, when you keep it  home or take it with you anywere. The quality of our ingredients and also having freeze drying ingredients, each pouch can preserve the powder at room temperature. 


Because it has a long shelf life. As our Yogurt Cultures and Vegan Cultures are freeze dried,  they are able to preserve longer time. 



HOW TO


How do I prepare 1.2.3 YOG?

  1. Pour 200ml of cold water into the Yogoody shaker
  2. Add Yogoody into water
  3. Shake until dissolved.

Best to drink within 20 min of preparation


Can I drink 1.2.3 Yog after the 20 min of being prepared?

Yes. We advise the product to be consumed within this time for optimal texture. However it does not go bad for a couple of hours - depending on temperature conditions.


Can I add more or less water than indicated in 1.2.3 YOG?

Yes. We believe that 200ml allows 1.2.3 YOG to have the best texture. However if you prefer your YOG more liquid, add a dash more water, or if you prefer a denser texture, add slightly less water.

Iy´s your YOG, drink it as you want!


Do I need to prepare 1.2.3 Yog with cold water, or can I prepare with room temperature water?

You may prepare 1.2.3. YOG with cold or room temperature water. However we advise you to prepare with cold water since we believe it's tastier. 


I lost my shaker. Now what?

Don´t worry, we´ve got you covered. 

You can either use a shaker you already have, but it should have a dissolution ball inside for optimal dissolution results, or you may get a replacement one through our online store.


Does 1.2.3 YOG need to be refrigerated?

No. The products don´t need any kind of refrigeration.


How should 1.2.3 YOG be stored?

We advise the product to be kept at room temperature preferably below 26C, away from direct light or sun, to maintain all the great nutritional product benefits. 


DELIVERY


Where is Yogoody delivered to?

Yogoody can be delivered to any country in Europe and the US. If you live in a country that is not covered by our shipping and you want to buy Yogoody, please reach us at: info@yogoody.com and we will get back to you. 


How long does delivery take?

Shipping to Europe: 2 to 10 days.

US - 5 to 10 days.


SATISFACTION POLICY

I am not happy with my order, now what?

Please reach us at info@yogoody.com and we will do everything we can to make you happy.